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Hilton /Seattle / WA / Night Auditor / Guest Service Agent - Embassy Suites Seattle-Tacoma Airport

Night Auditor / Guest Service Agent - Embassy Suites Seattle-Tacoma Airport

Embassy Suites


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Job Description

A Night Auditor is responsible for balancing all daily work for the hotel. Post and balance charges in a timely and efficient manner.


What will I be doing?

As a Night Auditor, you would be responsible for balancing all daily work for the hotel. Post and balance charges in a timely and efficient manner. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Post and balance all hotel work for each day.
  • Prepare restaurant audits to breakdown and balance restaurant figures.
  • Handle all computer end of day issues and problems that might occur throughout shift.
  • Reconcile credit card system to daily transaction list from rooms.
Job Requirements

What are we looking for?

EDUCATION

High School graduate or equivalent required

EXPERIENCE

Some work experience in related field preferred

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc.
  • Ability to access and accurately input information into a computer using Excel software and other various software programs.
  • Basic mathematical and calculator skills to prepare mathematical calculations without error.
  • Office machines: operate calculator/10-key by touch, copier, fax, telephone.
  • Must possess the ability to post and balance large amounts of charges efficiently and accurately.
  • Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work.
  • Maintain an open line of communication between guests, team members and management.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



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Job Snapshot

Employment Type:
Full-time
Location:
Job ID:
HOT04CWE
Date Posted:
08-09-2017