As C&E Manager, you will maximize revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The C&E Manager will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a C&E Manager will perform the following tasks to the highest standards:
- Receive and convert incoming inquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximize yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
Participate in hotel promotional activities
Job Requirements:
A C&E Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
•Good organisational and administration skills
•Positive attitude and good communication skills
•Commitment to delivering a high level of customer service
•Confident telephone manner
•High level of IT skills
•Excellent grooming standards
•Fluent French, English and German
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
•Demonstrated previous experience working in the Conference & Events function
•Knowledge of the hotel property management systems (Opera)
NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.
