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Hilton /London / Greater London / Conference and Events Sales Manager - Hilton London Metropole

Conference and Events Sales Manager - Hilton London Metropole

Hilton Hotels & Resorts

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Job Summary

Be part of … Hilton London Metropole

Looking to join one of the highest performing commercial teams and be part of the most recognized name in the hospitality industry?

We are Hilton! We are Hospitality!

One of Europe's largest conference hotels with 42 well equipped meeting & events rooms and 1059 guest rooms could be your best career move yet..

We are now recruiting for a Experienced Conference and Events Sales Manager!

Sales Focus: 

Proactively identifies new opportunities to drive repeat/new business from customers 

Strive to convert every piece of business no matter what value 

Customer Focus: 

To fully understand the needs of the customer and strive to meet or exceed those expectations at all times 

Versatile and positive in developing and managing customer relationships with a high standard of communication 

Commercial Focus: 

Adopt a 'Sales' attitude. 

Accountability for achieving GC&E revenue targets through a deep understanding of the product and by increasing conversion at the highest possible rate 


To comply with all systems including Delphi FDC, IDEAS, Meeting Broker procedures and GC&E best practice as laid down by Hilton Worldwide. 

Ensure that all activities are in compliance with national laws and regulations, and Hilton World wide's operating policies, processes and systems. 

General other responsibilities: 

To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up 

Promoting Hilton Worldwide Values as the foundation of the organisations culture. 

Be a 'Brand Ambassador' of Hilton Worldwide by leading by example 

Maintain excellent team spirit by supporting and encouraging all Team members 

Attend all relevant training and development activities as required 

Key Performance Index: Conversion, Total GCE Revenue and Future Base Target. 

What are we looking for? 

A C&E Sales Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•       Good organisational and administration skills

•       Positive attitude and good communication skills

•       Commitment to delivering a high level of customer service

•       Confident telephone manner

•       High level of IT skills

•       Excellent grooming standards

•       It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

•       Demonstrated previous experience working in the Conference & Events function

•       Knowledge of the hotel property management systems

Amazing Perks at Hilton London Metropole:


•       Word wide travel perks- Up to 30 nights at heavily discounted rates and 50% F&B discounts

•       28 days holidays including bank holidays (increasing yearly)

•       Complimentary meals on duty

•       Dress down in the office

•       Early finishes on Fridays!

•       Monthly office celebrations

•       Attractive Groups, conference and events incentive scheme

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