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Hilton /Adelaide / SA / Conference and Events Sales Manager - Maternity Leave Contract

Conference and Events Sales Manager - Maternity Leave Contract

Hilton Hotels & Resorts

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Job Summary
  • 12 month maternity cover

  • Develop yourcareer at this prestigious 5 star, 374 room hotel

  • Based at theHilton Adelaide hotel, CBD opposite Victoria Square

A Conference &Events Sales Manager with Hilton Hotels and Resorts manages the Conference& Events Sales department and Team to actively convert customer enquiriesinto confirmed sales.

What will it be like to work for this Hilton Brand?
The brand continues to be the innovative, forward-thinking global leader ofhospitality. With products and services that meet the needs of tomorrow's savvyglobal travelers, we shape experiences in which every Guest feels cared for,valued, and respected.

If you understand the importance of upholding a brand's reputation and valuethe effort it takes to provide a globally recognized hospitality experience,you may be just the person we are looking for to work as a Team Member withHilton Hotels & Resorts. Because it's with Hilton Hotels & Resortswhere we promise an exceptional Guest experience every time.

What will I be doing?

As C&E Sales Manager,you will manage the Conference & Events Sales department and Team toactively convert customer enquiries into confirmed sales. The C&E SalesManager will interact frequently with clients and Guests to learn about theirneeds and develop relationships from which to earn repeat and expandedbusiness. Specifically, you will be responsible for performing the followingtasks to the highest standards:

  • Maximise all Group, Conference, and Event revenue opportunities

  • Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets

  • Contribute to the selling strategy of the hotel, and manage the departments adherence to achieving that strategy

  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market

  • Successfully manage large events and exhibitions

  • Ensure the C&E Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts

  • Manage and develop the C&E Sales Team to ensure career progression and effective succession planning within the hotel and company

Whatare we looking for?

Tosuccessfully fill this role, you should maintain the attitude, behaviors,skills, and values that follow:

  • Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference & Events Sales function in the hotel/leisure sector

  • Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets

  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges

  • Excellent selling capability and an ability and desire to coach selling techniques to their team

  • Experience in Events Management

  • Excellent organisational and planning skills

  • Accountable and resilient

  • Ability to work under pressure

  • Flexibility to respond to a range of different work situations

Itwould be advantageous in this position for you to demonstrate the followingcapabilities and distinctions:

  • Knowledge of the hotel property management systems including Delphi

  • Previous experience in the same or similar role

What benefits will I receive?
Your benefits will include a competitive starting salary and holidayentitlement. As an employee you will become a member of The Hilton Club whichprovides reduced hotel room rates in our hotels worldwide, plus discounts onproducts and services offered by Hilton Worldwide and its partners. We lookforward to explaining in detail the range of excellent benefits that you wouldexpect from a global hotel organisation like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts --- the global leader ofhospitality.

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