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Hilton /Manchester / Greater Manchester / Door Host Full Time - Cloud 23 - Hilton Manchester Deansgate

Door Host Full Time - Cloud 23 - Hilton Manchester Deansgate

Hilton Hotels & Resorts


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Job Summary

Looking to join a culture of excellence as a Host/Hostess and be part of the most recognised name in the hospitality industry?

We are Hilton! We are Hospitality!

We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of Great places to work, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.

Why join the Hilton family as a Host/Hostess?

 

  • It's your world– Your next role could be as a Food and Beverage Team Leader or Supervisor, or why not move into a different department like Front Office, Accounts or Human Resources in over 100 different countries
  • Personal Development programmes for Waiters, Supervisors and Managers
  • Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts
  • Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts
  • 28 days holidays including bank holidays (increasing yearly)
  • Complimentary meals on duty and uniforms provided
  • Service charge and tips

What will I be doing?

As a Hostess/Host, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Hostess/Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Up-sell with latest departmental incentives
  • Manage table set-ups
  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets

What are we looking for?

A Hostess/Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food and Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

To apply for this role

  • We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful, you will be invited for an interview followed by a trial shift.
  • In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
  • Please notify us if you have any criminal convictions or cases pending


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Job Snapshot

Employment Type:
Full-time
Location:
Job ID:
HOT05T7C
Date Posted:
12-07-2018