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Hilton /Edinburgh / City of Edinburgh / Door person - Waldorf Astoria Edinburgh - The Caledonian

Door person - Waldorf Astoria Edinburgh - The Caledonian

Waldorf Astoria Hotels & Resorts


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Job Summary

A Doorperson maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.



What will I be doing?

As a Doorperson, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorperson with the hotel property influences the Guest's first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Doorperson will perform the following tasks at the highest level of service:

  • Comply with Company brand standards at all times
  • Welcome guests on arrival and assist with their luggage
  • Maintain frequent contact with regular Guests and visitors
  • Park Guests' cars on the hotel premises, as required
  • Provide a driving service to Guests, as required
  • Ensure cleanliness and safety of all hotel vehicles
  • Keep up to date on all hotel services as well as VIPs and special events
  • Be knowledgeable on external locations, attractions, and landmarks in the vicinity
  • Project a professional manner with an emphasis on hospitality and guest service
What are we looking for?

A Doorperson serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • You will need to hold a valid driving licence 
  • Previous experience working within the hotel, leisure, and/or retail sector
  • A valid driver's license with no outstanding driving restrictions or infringements
  • Meticulous personal presentation and strong communication skills
  • Strong good communication skills
  • Calm, courteous, and discreet demeanor
  • A good knowledge of the area and the country in general, preferred
  • A passion for working on team as well as autonomously


Looking forward welcoming you to our hotel.


Our teams deliver exceptional hospitality experiences to our Guests every day & their contributions are at the core of our success. We're committed to helping our teams 'Thrive@Hilton', to ensure we're our best self, every day.

Our benefit programmes help to build a strong foundation to achieve this...

BODY - We build a strong foundation for health & well being...
Retirement plan, life assurance, healthcare cash plan, dental insurance & eye care
MIND - We seek lifelong learning & meaningful leadership...
Childcare vouchers, CMP & CAP, AXA employee assistance programme
SPIRIT - We dare to dream & connect with purpose...
Team member room rates globally, perks at work package

We are Hilton, We are Hospitality!


Contract - Permanent (39hrs per week)

Salary - £7.70 - £8.21 per hour + uniform, meals on duty & Hilton perks & benefits package



In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage





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Job Snapshot

Employment Type:
Full-time
Location:
Job ID:
HOT064MV
Date Posted:
04-12-2019