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Hilton /Ras Al-Khaimah / Ras al Khaimah / General Maintenance Supervisor

General Maintenance Supervisor

Hilton Garden Inn

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Job Summary

A General Maintenance Supervisor, supervising all maintenance team members to carry out proper maintenance to keep the property in good shape and condition  and to deliver an excellent Guest and Member experience.

What will I be doing?

of Time

Assigning team mebers to attend / complete guest room, public area and other trouble reports.
Follow up for the white glove program
Staff training
Make records for the repair & maintenance done


In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
  • Establish & carry out Preventive Maintenance program
  • Follow up the trouble reports from other departments and finishing all pending complaints.
  • Maintains inventory of supplies needed to perform job function.
  • Reports major repairs and items which can not be repaired to Chief Engineer for further action.
  • Due to the nature of the business, the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.
Assimilate into The Hilton Family BRIGHT culture through understanding, supporting and participating in all elements of BRIGHT.  Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.


Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety.  The hotel will provide the required PPE.  Team members will be trained in the proper use and care of any assigned PPE.  It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

What are we looking for?

A General Maintenance Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Knowledge of all plumbing, carpentry and basic knowledge about electrical and mechanical.
  • Working knowledge of basic hand and power tools.
  • Positive attitude
  • Good communication skills
  • Committed to delivering a high level of customer service
  • Excellent grooming standards
Previous experienced at least three years in similar role.
No special license required: certificate of fitness for standpipe and sprinkler maintenance preferred. CPR certification and / or First Aid training preferred.
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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