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Hilton /Phoenix / AZ / Golf Shop Front Desk Attendant @ Lookout Mountain - Pointe Hilton Tapatio Cliffs

Golf Shop Front Desk Attendant @ Lookout Mountain - Pointe Hilton Tapatio Cliffs

Hilton Hotels & Resorts

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Job Summary
The award-winning Lookout Mountain Golf Course, located at the Pointe Hilton Tapatio Cliffs Resort,  is looking for a Front Desk Golf Shop Team Member to join their team. They are looking for someone that has a GREAT Personality and who is customer service driven!
Schedule: Open, Mid, and Close Schedule will vary -5 days per week (32-40 hours) - full availability from 6 am - 6 pm is required including weekends and holidays.

 22 days Paid time off within the year, Great Benefits, Travel Discounts, great opportunity for growth and advancement, and More!
What will I be doing?
As a Golf Shop Front Desk Assistant, you would be responsible for greeting guest, booking tee times, and selling the Golf Retail.  Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Greet guests and respond to guest requests in a timely, friendly and efficient manner
  • Book Tee Times Through the EZ Link System
  • Selling Golf Retail & Rentals
  • Stocking and Organizing Golf Retail
  • Assisting in all areas of the Pro-Shop
  • Utilizing the Micros System as the POS System
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards

Key Words: Golf, Pro Shop, Front Desk, Golf Shop, Customer Service, Hotel, Hospitality, Resort, Golf Course

 What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


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