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Hilton /Dubai / Dubai / Hostess for the Waldorf Astoria Dubai International Financial Centre

Hostess for the Waldorf Astoria Dubai International Financial Centre

Waldorf Astoria Hotels & Resorts


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Job Summary

A Hostess for the Waldorf Astoria Dubai International Financial Centre is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest level of guest satisfaction.


What will I be doing?


As a Hostess for the Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage guest queries in a friendly, timely, and efficient manner
  • Ensure knowledge of menu and all outlet products
  • Follow correct reporting procedures if faced with difficulties
  • Maintain highest level of grooming including uniform dress code, cleanliness and personal hygiene as per hotel standards
  • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Has an excellent knowledge of the restaurant's sitting arrangements
  • Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?


A Hostess for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

  • Excellent communication skills (oral and written)
  • Committed to delivering high level of customer satisfaction
  • Positive attitude
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area
  • Experience in Food and Beverage department and/or industry
  • Previous work experience within a luxury environment
  • Previous experience of cash handling
  • Knowledge of Food Hygiene Regulations
  • Any additional language written and spoken
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!


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Job Snapshot

Employment Type:
Full-time
Location:
Job ID:
HOT06F73
Date Posted:
10-02-2019