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Hilton /Waikoloa Village / HI / Kohala Spa - Licensed Massage Therapist - Full Time

Kohala Spa - Licensed Massage Therapist - Full Time

Hilton Hotels & Resorts


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Job Summary

A Massage Therapist is responsible for performing massages and/or body treatments for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

As a Massage Therapist, you would be responsible for performing massages and/or body treatments for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Perform massage and/or body treatments
  • Utilize, maintain and conduct inventory of supplies and products
  • Maintain cleanliness of work area
  • Maintain records as required by federal, state, local and company regulations
  • Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner
  • Perform general Spa duties, as needed

What are we looking for?

EDUCATION
High school graduate or GED.

EXPERIENCE
2 years in massage therapy practice or in resort spa as a therapist preferred.
Previous customer service experience preferred.

LICENSES OR CERTIFICATES
Must be Hawaii Licensed.

GROOMING
All team members must maintain a neat, clean and well-groomed appearance (specific standards available). Hair longer than shoulder length shall be pulled back in a presentable fashion. Uniforms will be provided and worn by team member.

OTHER
No solicitating to guests will be allowed.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!




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Job Snapshot

Employment Type:
Full-time
Location:
Job ID:
HOT060OM
Date Posted:
02-11-2019