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Hilton /Leeds / West Yorkshire / Operations Manager - Franchise

Operations Manager - Franchise

DoubleTree by Hilton

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Job Summary


You will never falter on striving for exceptional quality and standards. You'll have a love for delivering amazing service as well as leading, inspiring and engaging your team.

You'll be commercially minded with great financial acumen, be innovative and have high expectations of yourself and others with proven experience in leading and motivating Managers and Team Members. You'll demonstrate your passion by bringing new ideas to the table, delivering on your promises and inspiring those around you.

You will have previous experience as a Hotel Operations Manager within a branded environment and have a good knowledge of legislative requirements including Health and Safety, Food Safety, Liquor Licensing and Employment Law.

The Role

As 'Operations Manager' you'll be on the front line, delivering on our mission with a main focus on the F&B areas, including Sky Lounge, Meetings & Events and the Lock Bar and Restaurant.

You'll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You'll have high standards when it comes to guest experience, understand brand standards and you'll take ownership and pride in your work.

What's in a day's work?

  • Leadership, coaching and training

  • Customer service

  • Delivering brand standards

  • Administration and Technology savvy

  • Sound commercial judgment

  • Team engagement

  • Working closely with all departments in particular F&B outlets

  • Available to work when the team and customer needs you most

Job Requirements:

Our mission is to go beyond 'hospitality' by creating memorable experiences and lasting connections with our guests.

It's our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to 're-define hospitality'.

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

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Job Snapshot

Employment Type:
Full Availability
Job ID:
Ops Man
Date Posted: