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Hilton /Sydney / NSW / Porter


Curio - A Collection by Hilton

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Job Description
About West Hotel
West Hotel Sydney, Curio Collection by Hilton is Sydney's newest premium hotel, opening December 2017.
Located near Barangaroo at 65 Sussex Street Sydney, West offers discerning corporate and leisure travellers a truly unique hotel experience with 182 designer rooms including four suites, a modern Australian restaurant and bar, a private meeting/dining room, stunning internal garden Atrium and a fully equipped gym.
About the role
Responsible for being the welcoming face of this hotel, you will provide information and advice for guests with your knowledge of Sydney and local attractions, offer reservation services, and oversee the management of guest luggage, mail and taxi services. Reporting to the Chief Concierge, you will work as part of a team on a rotating shift basis, and enjoy working in a fast-paced environment.
  • Manage guest luggage
  • Show guests to their rooms and explain the amenities
  • Drive automatic and manual vehicles
  • Arrange taxis and courier services
  • Receive and deliver mail and messages
  • Provide support to the Concierge desk
  • Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
  • Project a professional manner with an emphasis on hospitality and guest service
  • Support other hotel departments when required
This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.

To successfully fill this role you should have a passion for customer service and be a strong team player. In addition, the minimum skills you will need;
  • Previous experience in hospitality preferred
  • Excellent personal presentation
  • Ability to lift heavy objects
  • Confident communication skills and positive manner
  • Hold a Full Australian Drivers License - Manual required
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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