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Hilton /Tashkent / Tashkent Region / Restaurant Manager - Franchise

Restaurant Manager - Franchise

Hilton Hotels & Resorts

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Job Summary

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

The role will involve:

  • Interviews, selects, trains, supervises, counsels and disciplines restaurant staff for the efficient operation of the outlet. Organizes and conducts pre-shift and department meetings communicating pertinent information to the staff, such as house count and menu changes. Schedules and directs staff in their work assignments.

  • Maximizes restaurant department profitability; implements effective controls of food, beverage, and labor costs and monitors the restaurant's budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensures par stock levels are maintained [by calculating inventory, ordering, retrieving and stocking product]. Evaluates cost effectiveness of all aspects of operation. Develops and implements cost saving and profit enhancement measures.

  • Utilizes computers to accurately charge customers, create forecast and revenue reports and draft correspondence. Inputs and retrieves data and changes computer procedures and programs the system accordingly.

  • Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments for consistency.

  • Regularly reviews and evaluates the degree of customer satisfaction of the restaurant; recommends and implements new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigates and resolves food quality and service complaints. Interacts positively with customers.

  • Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state laws and regulations; responsible for ensuring cleanliness and proper sanitation of all work and service areas.

  • Participates in the development, implementation and marketing of new and creative menus to attract a pre-determined customer market; promotes the cross-selling of other hotel outlets and the company.

  • Participate in the development of the annual budget for the restaurant; develop short and long term financial operating plans.

  • Attend mandatory meetings including divisional meetings, departmental meetings, staff meetings, etc.

Job Requirements:

* Must speak English and Russian.
• Pre-opening experience working in Russia, CIS, Eastern Europe or Central Europe.
• Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
• Considerable skill in math using percentages.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer system.
• Interpersonal skills to provide overall guest satisfaction.
• High School graduate or equivalent required.
• Four year college degree preferred.
• At least five years experience in related field preferred. Hotel restaurant management experience preferred.
• Experience with supervision of employees required.

NOTE: This hotel is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including the collection and processing of the personal data that you provide on this website, hiring, salaries and benefits. If you accept a position at this hotel you will be employed by a franchisee and not by Hilton.

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Employment Type:
Day Job
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