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Hilton /Singapore / SG / Senior Manager, Hotel IT Audit & Security Compliance - Asia Pacific

Senior Manager, Hotel IT Audit & Security Compliance - Asia Pacific

Hilton Corporate


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Job Summary

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,500 properties in over 100 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 17 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 90 million members in our award–winning customer loyalty program, Hilton Honors. 


With our rapid growth throughout Asia Pacific, there is a growing importance to ensure we have strong hotel technology audit and control compliance across a single or collection / cluster of hotels. The hotel property technologies act as the conduit to the core of our customer record and therefore needs to be protected at all times.


The Senior Manager, Hotel IT Audit & Security Compliance is the business partner and key liaison between hotels, our regional team and Internal Audit who will oversee the various IT audit and compliance programs. You will implement and enhance hotels' IT self-assessment and peer review programs as well as technology operational audits. He / she will also help facilitate the information Security Risk assessment of new third-party applications at the properties. The Senior Manager will also work closely with the global Security team to provide security education to the business and hotel operations. This role reports directly to the VP, Field Technology Services - Asia Pacific.



What will I be doing? 


As a Senior Manager, Hotel IT Audit & Security Compliance - Asia Pacific, you will be responsible for performing the following tasks to the highest standards:

  • Conduct independent and objective assessments of IT general audit controls and security compliance at owned, leased and managed hotels

  • Facilitate follow up on management action plans post internal audit or other reviews

  • Enhance the Hotel IT audit tools, documentation and checklist for hotels

  • Support all aspects of Internal and External Audit reviews to maintain compliance with Sarbanes-Oxley (SOX) and Hilton policies and procedure 

  • Coordinate with Global Security team to develop and deliver regional IT audit and security awareness and compliance training programs

  • Assess and propose opportunities to enhance the hotel audit review program, with the ultimate goal to provide transparency on hotel audit compliance and security related issues, identify risks and vulnerabilities and remediation actions to be taken by the hotel

  • Design and deliver risk assessments to identify list of hotels as candidates for on-site hotel IT health check visit

  • Share best practices across hotels to include developing and rolling-out tools, templates, and methodologies

  • Identify common compliance challenges and themes across hotels, perform root cause analyses, and facilitate communication and training on proposed solutions

  • Facilitate the Information Security Risk assessment of new third-party applications at hotels

  • Support hotels on review and execution of procedures and controls to ensure compliance to applicable regulatory and legal requirements as well as good business practices 

  • Maintain open, two-way communication with Field Technology regional teams, provide oversight, and serve as advocate for Security at the Start philosophy 

  • Stay knowledgeable of current advances in all areas of technology concerning audit, compliance, vulnerabilities, access control and overall security 

  • Performs other duties and responsibilities as assigned or required  

What are we looking for?


A Senior Manager, Hotel IT Audit & Security Compliance - Asia Pacific serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Bachelor's Degree or relevant qualification

  • More than 7 years of relevant experience in IT audit and security work or IT hotel operations experience (preferably a combination of both)

  • Strong knowledge of SOX controls and internal controls in general

  • Ability to work in matrix environment with a geographically dispersed team

  • Strong business writing and communication skills

  • Ability to influence change

  • Working knowledge of hotel audit and security issues, techniques and implications across multiple applications

  • Strong administrative and organization skills

  • Proficient in Microsoft Word, PowerPoint, Excel.

  • Ability to travel as required (approximately 40%)

  • In-depth knowledge of Hotel Applications, Networking, Application Security (preferred)

  • ASQ Certified Quality Auditor (CQA), CISA Certification will be an advantage


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!




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Job Snapshot

Employment Type:
Full-time
Location:
Job ID:
APA013G3
Date Posted:
11-28-2019