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Hilton /Coronado / CA / Spa Receptionist (Full-Time)

Spa Receptionist (Full-Time)

Curio - A Collection by Hilton


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Job Summary

Job Summary:

A Spa Receptionist is responsible for greeting guests who enter the spa/salon/health club/fitness center in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

   
What will I be doing?

As a Spa Receptionist, you would be responsible for greeting guests who enter the spa/salon/health club/fitness center in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Check daily activities board, occupancy and any departmental memos

  • Greet guests with a smile and make eye contact, be polite and professional
  • Maintain an atmosphere of pleasant hospitality including clear communication with guests, staff and management.
  • Answer telephones in a timely manner, following proper telephone etiquette and readily answering any questions courteously.
  • Provides the Spa managers with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



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Job Snapshot

Employment Type:
Full-time
Location:
Job ID:
HOT05U1Q
Date Posted:
12-06-2018