Hilton Corporate Technology Careers

Innovate with a company that cares about you.

Hilton’s Global Technology Team drives the future of travel within a culture they love. Their innovations define what the modern traveler expects everywhere, delighting guests and delivering solutions for evolving mindsets, tastes, passions and lifestyles. Join the team humanizing the digital experience and powering our company into the next century of success, all while working at the #1 World's Best Workplace.

Innovation
Our Team Members can innovate globally, at scale with freedom and autonomy.

Impact
Team Hilton's technology solutions span across a worldwide audience, from customers and hotels to our very own Team Members.

Culture
As the #1 World's Best Workplace, we have an award-winning culture that helps all of our Team Members Thrive in a healthy, happy workplace.

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INNOVATIONS IN HOSPITALITY

The Hilton Technology Team develops consumer-facing, cutting edge technology capabilities that revolutionize the hotel industry around the world. Innovation is in Hilton’s DNA, and the Hilton Technology Team is laser focused on providing a reliable and friendly hotel stay, using technology as an extension of Hilton’s signature warmth and hospitality.

Digital Arrival

Comprised of Hilton’s industry-leading Digital Check-in and Digital Key capabilities, Digital Welcome allows our Hilton Honors members to choose and go straight to their room without stopping at the front desk. Digital Check-in, within the Hilton Honors app, gives guests the ability to check in to their room from their mobile device and choose their room position and floor, quickly and easily, whereas Hilton’s Digital Key technology offers guests the option to use the Hilton Honors app as a room key.

The Hilton team continues to build on the Digital Arrival technology and now offers a first for a major hospitality company: Digital Key Share, which allows more than one guest to have access to their room’s Digital Key.

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Confirmed Connecting Rooms & Connected Room Experience

True to Hilton’s customer-centric focus, our Confirmed Connecting Rooms technology solves a longtime travel frustration. An industry-first feature, Confirmed Connecting Rooms enables customers to easily book and instantly confirm connecting or adjoining rooms. Hilton was the first major hotel company to introduce this booking experience.

As Hilton’s digital entertainment hub, the Connected Room Experience allows guests to personalize and control several aspects of their stay from one central point the Hilton Honors app on their mobile device. It gives hotels the ability to welcome guests by name on the TV and then allows guests to control in-room technology using the Hilton Honors app on their phones, including personalizing their preferences for popular streaming apps, such as Netflix and iHeartRadio.

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Guest Messaging

To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to more than 7,000 Hilton properties worldwide by the end of 2024. The system, developed in partnership with Kipsu, enables messaging via the Hilton Honors app, SMS, WhatsApp and other messaging channels. The digital messaging capability allows hotel teams to check in on the guest’s experience throughout their stay, enabling a two-way, immediate exchange to answer questions, address concerns, arrange experiences and more.

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Go Hilton Reservations Experience

Our most beloved benefit, Go Hilton is our internal travel discount program, providing our Team Member access to deep hotel discounts, with room rates as low as $40/night*. Our Technology teams continue to optimize and evolve the digital Go Hilton experience for all of us!

* Benefit availability and eligibility requirements may vary based on location, position and length of service.

showing slide 4 of 4 Go Hilton Reservations The new Go Hilton experience is a great example of our "code once" mantra. We designed the experience for the happy path user and we were able to leverage those components and logic to bring that to life for our Go Hilton users. We lean into customer feedback by constantly listening to the user via qualitative feedback as well as multi-variant testing to de-risk from a quantitative perspective. The latest features include: pricing on map, scrollable gallery within list view, as well as new attribute filters which we are constantly expanding. This project is beautiful example of our cross-functional collaborations between Engineering, Design, Product, and Business partners.

LEARN MORE ABOUT OUR TEAMS

If we don't have the opportunity you're looking for right now, we encourage you to join the Hilton Talent Community. Members receive notifications whenever a role on #TeamHilton opens that could be a fit for their unique skillset or background. Click here to join: join-hilton-talent-community

“At Hilton, our Team Members are fueling exciting new technology innovation every day that is inspiring a new age of travel. Be it for business, leisure, or everything in-between, we are building the next generation of hospitality products and services that will revolutionize the travel industry worldwide, always ensuring the absolute best guest experience.”

MICHAEL LEIDINGER
Chief Information Officer

COME FOR THE JOB, STAY FOR AWARD WINNING BENEFITS

Go Hilton Travel Discounts & Generous PTO
Access our hotels around the world at discounted price for you, your friends and your family, paired with our best-in-class PTO program.

Customize Your Career Path
Define your own career journey. We have opportunities spanning a variety of internal disciplines, from Software Engineering and Enterprise Architecture to Product Management.

#1 World's Best Workplace!
Hilton is proud to be one of the World's Best Workplace ranked by Great Place To Work & Fortune Magazine.

Supportive Family Benefits
Team Hilton is proud to offer 12 weeks paid leave for birthing parents, 4 weeks for partners and adoptive parents; adoption assistance and more.

UX-Centric Research
Our technological evolution is informed by user-experience-centric research and our entirely in-house Technology Team develops consumer-facing, cutting edge technologies revolutionizing the hospitality industry.

Flexibility Where You Need It
Our Team Members are given the support they need to Thrive, thanks to flexible work environments and schedules best suited for their individual needs.

IN-HOUSE TECHNOLOGY DEPARTMENTS

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